Who We Are

Intermedia experts



Strengths: Passion, creativity, project management.

Experience: Accomplished communications professional providing strategic communicators with tactical support. Expertise spans internal and external audiences in ATM, loss prevention, retail and beyond.


  • 00s: Founded Intermedia and grew client base to include several international corporates.

  • 10s: Recent work includes co-authoring The Little Book of Loss, now in its fourth edition with global sales of over 45,000 copies. Translated into Portuguese, Russian, Spanish, Polish and German.

  • 2015: Launched Signly, a mobile app for the deaf community.


Operations Director

Strengths: Dedicated and enthusiastic change professional with a wide range of management experience built up during a number of roles.

Experience: Rob delivers large-scale change programmes. He has a background in risk management – bringing a hands-on, real world approach. Rob gets things done successfully at both strategic and tactical level.

Credentials: Blending practical experience with recognised industry qualifications, Rob is a qualified internal auditor (MIIA) with an ISEB Advanced Certificate in Programme & Project Support Office (PPSO).

Support processes: Maintain governance structures, organisation charts, administration, resource management etc.

Project Planning: Produce the Project on a Page.

Programme communications: Produce regular updates, stakeholder management, and team building events.

Delivery Risk & Issue Management: Manage, track and maintain project RAID logs (Risks, Assumptions, Issues and Dependencies). Conduct risk workshops across change programmes He is an experienced public speaker and has presented to large groups on a range of topics.


Key Accounts Director

Strengths: Organised, administrative and creative individual. She has a keen eye for detail and process, and is at the heart of what we do.

Experience: With over 12 years’ marketing and account management experience, Nikki heads up production at Intermedia with expertise in the retail, loss prevention and ATM sectors.

Credentials: BA (Hons) degree in Communications.


  • 90s: Achieved 10x GCSEs, all A*to B grades, in 1999 and accepted into college.

  • 00s: Achieved four A-levels in summer 2001 plus an iTcc certificate of competence in IT and RSA CLIT stage 1. Accepted into Bournemouth University in 2001 and graduated with a Bachelor of Arts with Honours degree in 2004. While studying she also worked within the retail and online marketing sectors and joined Intermedia in 2005. She’s well-travelled, once visiting 9 countries in Europe in just 24 days.

  • 10s: Promoted to Production Manager in 2010 and Key Accounts Director in 2015.



Background in web and graphic design, with a passion for photography.

Ben supports photoshoots and lends a hand in the studio.

Friends of Intermedia



Pete has worked with some of the world's biggest brands. He's happy getting the marker pens out or driving the Mac.

We love his right-brain thinking, wit and sense of humour – and his obsession with typography. Clients get the benefit of really intelligent design.


Digital Advisor

Lectures on digital media, creative commons, copyright and open source technology.

He has been described as a barometer for technology which, to him, is a compliment. He is a member of the creative commons network, an Apple iOS developer as well as an open education resource and open technology enthusiast.



Strengths: Creativity in abundance and an ability to produce crafted design across all media with a fresh, instinctive approach. He forges beautiful, dynamic design that has relevance and delivers results. 

Experience: Giles has over 12 years' experience in a wide range of design disciplines and experience up to a senior level – gained in studios in London and the south west. His knowledge and understanding allows him to tailor creative and marketing solutions for clients large and small, from film and music to High Street brands.

Credentials: BA (Hons) degree in Graphic Design.



Strengths: Video editing, motion graphics, animation, camera operator, director, and producer.

Experience: Eight years’ experience producing animation and title sequences for TV and corporate clients including: Sky Sports, NATS, Ericsson, Channel 4 and Aegean Airlines. Two years as a CAD designer working on customised camper vans and exhibition stands.

Credentials: BSc Computer Aided Product Design.


  • 00s: 3D exhibition designer working with Super Yacht UK on Monaco, Dubai & Fort Lauderdale boat shows. Title sequence and graphic overlays for 12-part golf series for Sky Sports. On-site editor for Aegean Airlines golf tournament.

  • 10s: Produced a series of animations for Ericsson TV as part of their 20-year celebration. Produced & directed four-part beach volleyball series for Sky Sports. Produced NATS’ animation output for NATCA.



Strengths: Highly-skilled bestselling published author.

Experience: Vastly experienced writer with the ability to explain complex issues, using compelling words and phrases. Recent work has included all aspects of ATM.

Credentials: Provides words and phrases for articles/websites/adverts. As well as working with Intermedia, David provides high-end scripts for ITV.


  • 90s: News Editor/Producer with ITV in South of England.

  • 00s: Author/ghostwriter with Random House, Headline Publishing and John Blake. Writer of four recent bestsellers. Compiled many ATM brochures/articles.